Below are some suggestions as to what you might want to try if you are unable to access your account. If you get completely stuck and would like some help you can call us on 01159 506 804 or email accounts@godine.co.uk.

My password doesn’t work or I can’t remember my password:

Click here to receive a reminder of your password. If you register an account with Go dine you will have created your own password, however if you simply booked online with Go dine a password will have been automatically created and sent to the email address you entered.

My email doesn’t work or I can’t remember my registered email:

You will need to enter the email you used to make either your first booking or when you registered your account. If you have entered an email incorrectly or can’t remember what it may be you can email accounts@godine.co.uk along with your name and telephone number and we will look to find the email address associated with these details.

I can’t seem to login with my usual details:

As a safety measure we may block an account if there are multiple attempts to log in with the wrong password. We have all accidently entered login details wrong at some point, so you simply need to email accounts@godine.co.uk and we will look to unlock your account if this happens.

Your account will log all bookings you have placed online including the date of the booking, party size, special requests and more. You can update the details of each booking you place via your account and cancel bookings that have not been confirmed. Booking updates will appear within 24 hours as we have to inform the restaurant and in scenarios where you wish to change your time/number of diners, we have to check the new time is available. If you wish to cancel a table that has been previously confirmed, simply email bookings@godine.co.uk or call 01159 506 804 and we will cancel the table and update the restaurant.